Monday, May 4, 2009
HCD vs ACD
I recently read “Usability Human-Centered Design Considered Harmful”, a paper by Donald A. Norman. The paper describes the idea that blindly using Human-Centered Design instead of Activity-Centered Design might result in inferior products. He is not saying that Human-Centerd Design is bad. He is saying that sometimes it is better to design a product around an activity and have people adapt to the product. While it is a good idea to listen to users, it is not a good idea to blindly comply with their wants.
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